Sales Policy for BinaMasteer

Effective Date: January 7, 2025

At BinaMasteer, we strive to provide you with the best products and service. This Sales Policy outlines the terms and conditions that apply when you make a purchase on our website (https://binamasteer.com). Please read the following details carefully before completing your purchase.

1. Order Process

When you place an order with BinaMasteer, you are making an offer to purchase our products. Once you submit your order, you will receive an email confirmation acknowledging that we’ve received your order. This does not mean your order has been accepted.

Your order will be processed and shipped only after it has been reviewed and confirmed. If we are unable to fulfill your order, we will notify you via email.

2. Product Availability

We aim to keep our website updated with accurate product availability. However, stock levels can fluctuate, and we may occasionally experience issues with inventory. If an item you’ve ordered is unavailable or out of stock, we will notify you promptly and provide options for a replacement or a refund.

3. Pricing and Payment

All prices on BinaMasteer.com are listed in U.S. dollars and include applicable taxes, unless stated otherwise. We reserve the right to change prices at any time, without prior notice, although once your order is confirmed and payment is processed, the price is locked in.

We accept the following payment methods:

  • Credit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other forms of secure payment options available at checkout

By providing payment information, you authorize BinaMasteer to charge the total amount of your order, including any applicable taxes and shipping fees, to your selected payment method.

4. Order Cancellations

Orders can be canceled within 24 hours of placing the order. After this period, we begin processing and packaging your items for shipment, and cancellations may no longer be possible. To cancel an order, please contact us immediately at info@binamasteer.com.

5. Shipping and Delivery

We offer several shipping options at checkout, including standard and expedited shipping. Shipping fees are calculated based on your location and selected delivery method.

  • Processing Time: Orders are typically processed within 1-2 business days after your purchase.
  • Delivery Time: Delivery times vary depending on the shipping method and destination. Standard shipping typically takes 5-7 business days, while expedited shipping can take 2-4 business days.
  • Shipping Costs: Shipping charges are based on the weight of the package and the shipping address. You will see the final shipping cost at checkout before completing your purchase.

Please ensure that the shipping information you provide is accurate, as we are not responsible for any delays or issues due to incorrect information.

6. Sales Taxes

Sales tax is applicable to orders shipped within certain states in the U.S. The tax rate varies based on the state and local regulations. The tax will be calculated at checkout and included in the total price of your order.

7. Discounts and Promotions

From time to time, BinaMasteer may offer discounts or promotions. These offers may have expiration dates, limited availability, or other restrictions. Please review the terms of the promotion before applying the discount code or completing your purchase.

  • Discounts or promotional codes may only be used once per customer and cannot be combined with other offers unless explicitly stated.
  • Discounts cannot be applied to past purchases or be redeemed for cash.

8. Returns and Refunds

For information regarding returns and refunds, please refer to our Refund and Returns Policy here. You can request a return or refund if your purchase does not meet your expectations or if the product is damaged or defective.

9. International Orders

We currently only ship to the United States. If you are located outside the U.S., please reach out to our customer service team to inquire about potential international shipping options.

10. Customer Support

If you have any questions or issues with your order, our customer support team is here to help. Please contact us at:

  • Email: info@binamasteer.com
  • Phone: (319) 845-2304
  • Address: 557 Clover Ridge Dr, Walford, Iowa, United States

Our customer service team will respond as quickly as possible to assist you with any inquiries related to your purchase.

By making a purchase on our website, you agree to the terms outlined in this Sales Policy. If you have any questions or concerns, feel free to reach out to us. Thank you for choosing BinaMasteer for your skincare needs!