Shipping Policy for BinaMasteer

Effective Date: January 7, 2025

Thank you for choosing BinaMasteer! We strive to provide a smooth and efficient shopping experience, including prompt and secure shipping. Please take a moment to review our Shipping Policy to better understand how we handle your orders.

1. Shipping Locations

We offer shipping to most locations worldwide, including the United States and select international destinations. To determine if we ship to your country, please check the available shipping options during the checkout process.

      • Domestic Shipping (United States): Available for all states within the continental U.S.
      • International Shipping: Available to select international locations. Shipping fees and delivery times may vary by country.

2. Shipping Methods & Delivery Times

We offer several shipping options based on the delivery speed and destination:

Domestic Shipping Options:

      • Standard Shipping:
        Delivery time: 5–7 business days
        Cost: Based on order size and location.

      • Expedited Shipping:
        Delivery time: 2–3 business days
        Cost: Calculated during checkout.

      • Priority Shipping:
        Delivery time: 1–2 business days
        Cost: Calculated during checkout.

International Shipping Options:

      • Standard International Shipping:
        Delivery time: 7–21 business days
        Cost: Based on location and package weight.

      • Expedited International Shipping:
        Delivery time: 3–7 business days
        Cost: Based on location and package weight.

Please note that delivery times are estimates and may vary due to factors such as customs delays, weather conditions, or carrier availability.

3. Processing Time

Orders are typically processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order is processed, you will receive an email notification with a tracking number and shipping carrier information (if applicable).

4. Shipping Costs

Shipping fees are calculated at checkout based on:

      • The shipping method you select
      • Your shipping address (domestic or international)
      • The weight and size of your order

We offer free standard shipping on domestic orders over $50. For international orders, shipping fees are calculated based on the destination and weight of the package.

Please note that customs duties, taxes, or additional charges may apply for international orders, which are the responsibility of the customer.

5. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to track the status of your shipment. Please allow up to 24 hours for tracking information to be updated in the carrier’s system.

You can also track your order by logging into your BinaMasteer account and checking your order history.

6. Delivery Issues and Delays

While we make every effort to ensure timely delivery, there may be occasional delays due to unforeseen circumstances such as:

      • Weather events or natural disasters
      • Carrier delays
      • Customs processing (for international shipments)
      • High order volumes during peak seasons (e.g., holidays)

If your order is significantly delayed, please contact our customer service team, and we will assist you in resolving the issue.

7. Address Accuracy

To ensure the timely and accurate delivery of your order, please double-check your shipping address at checkout. BinaMasteer is not responsible for delays or misdeliveries caused by incorrect or incomplete address information.

8. Shipping Restrictions

Certain items may be restricted for shipping to some regions, such as products containing hazardous materials or other restricted goods. If an item in your order cannot be shipped to your location, we will notify you and provide an alternative solution (such as a refund or cancellation of the restricted item).

9. Lost or Damaged Packages

If your order is lost or damaged during shipping, please contact us immediately at info@binamasteer.com or call us at (319) 845-2304. We will work with the shipping carrier to investigate the issue and offer a solution, which may include a replacement or refund, depending on the circumstances.

10. Contact Us

If you have any questions or concerns about our shipping policy, or if you need help with an order, please feel free to reach out to our customer service team:

      • Email: info@binamasteer.com
      • Phone: (319) 845-2304
      • Address: 557 Clover Ridge Dr, Walford, Iowa, United States

By making a purchase on BinaMasteer, you agree to the terms and conditions outlined in this Shipping Policy.